Lead Regulatory Relations & Market Compliance

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Regulatory Relations & Market Compliance

Overview
Lead and/or support customers’, regulators, technology and security examinations (e.g., on-site, virtual); collect documentation and evidence to demonstrate how Mastercard satisfies obligations and commitments

Role

• Respond to customer and regulatory inquiries and requests for information/questionnaires which includes mapping customer control domains to Mastercard controls.
• In conjunction with the business owners, help create and oversee execution of effective action plans in response to audit discoveries and compliance violations
• Manage Risk Registry and coordinate corrective action plans until risk is fully mitigated
• Lead information collection process with business owners and communication of documentation and information needed for periodic customer and regulator meetings and reporting.
• Identify, analyse and report regulator and customer risk assessment/examinations findings and trends to internal stakeholders for action/follow-up and monitoring of progress.
• Supports policies and procedures to minimize exposure and drive the proper controls,
• Provides data analysis and strategy execution across risk areas, leveraging an understanding of risk and regulation.
• Supports cross-functional initiatives to deliver on risk goals, policies and procedures.
• Develops risk processes, including identifying and implementing best practices and ensuring all risk management processes are documented, reviewed and updated regularly.
• Create a presentations and memos for senior leadership
• Understand and support the maintenance of industry compliance standards (e.g., PCI, ISO 27001) for applications that process, store or transfer payment information and personal data and the enterprise infrastructure where they reside.
• Manage and deliver responses to customer requests, RFP support and customer audit support.

JOB SPECIFIC EXPERIENCES

• Master’s degree in law, finance, business management or IT related field.
• Experience in IT, Banking, Payment or FinTech sectors in similar role (Risk Management, Compliance).
• Good oral and written communication skills.
• Experience collaborating cross-functionally to identify and implement best practice risk processes.
• Experience delivering presentations and supporting messaging with senior leadership.
• Knowledge of Risk and Control Framework standards such as SOC 1, SOC 2, PCI-DSS, ISO.
• Knowledge of laws, regulations, policies, and ethics as they related to technology, cybersecurity and IT management, especially in relation to payment sector(e.g., GDPR, RTS, PFMI, DORA, etc.)
• Strong IT technical knowledge, including emerging technologies and potential for exploitation.

BROADENING EXPERIENCES

• Experience leading cross-functional projects, teams or committees.
• Demonstrated success building relationships and delivering results on a key initiatives.
• Experience identifying capability gaps and successfully works to coach and build skills within project team.
• Exposure to delivering presentations and engaging with senior leadership.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.