Description
Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.
We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.
ABOUT THIS ROLE
This role will be responsible for providing the most trustworthy, easy and pleasant experiences for our customers. Always facing our customers directly, our retail team is the face of our company and one of our most vibrant teams.
Being part of our retail team means that:
- You enjoy working in a customer facing role,
- You are driven by providing excellent customer services,
- You are confident in handling our customer’s money in a fast-paced environment,
- You appreciate diversity and have the necessary skills to communicate effectively when resolving customer concerns,
- You are friendly, collaborative and have a positive attitude.
ROLES & RESPONSIBILITIES
- Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency.
- Accurately verify or enter the customer’s information on our systems.
- Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations.
- Recognize problems, issues or complaints during queries and propose solutions or escalate to the management team.
- Keep up to date with Ria’s products, services, and policies.
- Balance your cash register and prepare cash for bank deposit.
- Prepare your daily transactions record.
- Perform other duties as assigned or requested by your colleagues and superiors.
POSITION REQUIREMENTS
- Ability to work flexible schedules, including weekends.
- Proficiency in English and Norwegian. Ukrainian\Russian is a plus.
- Some computer knowledge with ability to use MS Word and Excel.
- Cash handling experience is highly preferred.
- Strong customer service skills.
- A valid work permit is a must.
PERKS & BENEFITS
At Ria, we believe in rewarding our team with more than just a paycheck. Here’s what you can look forward to:
Work-Life Balance & Fun:
- Exciting Social Events & Seasonal Celebrations – Because work should be fun too!
- A Day Off on Your Birthday – Enjoy your special day on us!
Growth & Development
- Regular Leadership Training – Unlock your full potential
- Internal & External Learning Opportunities – Keep growing, keep succeeding
- Internal & International Mobility Opportunities – Your career, your way
Rewards & Recognition
- Annual Employee Recognition Events & Performance Rewards – Your hard work deserves the spotlight
- ESPP (Employee Stock Purchase Plan) – Invest in your future with us
- Exclusive Discounts on Company Products & Services – Enjoy perks beyond the workplace
Wellbeing & Giving Back
- Wellness Allowance – Take care of your health with extra support
- Employee Wellness Weeks – Prioritizing your health, always
Ready to be part of something great? Join us and let's make work exciting, rewarding, and meaningful together!
Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Check out our website to learn more about the company at: http://www.riamoneytransfer.com/
The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.
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