At Nissan, we’re not just building cars, we’re revolutionizing mobility. We believe that every individual possesses a unique set of skills and passions that can be harnessed to drive innovation and shape the future of the automotive industry. Our global impact is fueled by dedicated minds, crafting and delivering innovation since 1933. For over 90 years, our core belief in doing what others don’t has driven innovation and excitement for our customers, shaping Nissan into the business it is today. We are not just a company - we're a movement, pushing boundaries and embracing the spirit of “Defy Ordinary”.
We are now looking for a TCS Field Engineer, to join Nissan Benelux & Scandinavia.
As a TCS Field Engineer, you will play a critical role in identifying, investigating, and reporting technical concerns in the Nordic market. Your mission is to ensure customer satisfaction by capturing accurate technical data, analyzing issues, and collaborating with internal and external stakeholders to drive resolution. You will also work closely with TCS Model Engineering, utilizing tools such as the Capture database (warranty claim early detection tool) and Breakdown call-out feeds across Norway, Sweden, and Denmark. Your role involves direct communication with RBU Engineers, dealer technicians, roadside assistance teams, and customers to clarify and document technical concerns.
How can you contribute and have an impact?
- Manage and analyze early detection feeds (Capture) in the Nordic market.
- Prioritize and clarify technical concerns by gathering information from dealers, customers, and other stakeholders.
- Coordinate investigations with Nissan Nordics teams and report follow-up performance in Capture.
- Support on-site technical investigations of vehicles and components as needed.
- Produce clear, data-driven technical reports for the Model Engineering Group.
What are we looking for:
- Strong automotive technical knowledge and hands-on workshop experience (e.g., RBU Flying Doctor).
- Proven experience in concern analysis and technical problem-solving.
- High level of self-motivation and ability to inspire and coordinate with others.
- Customer-focused mindset with the ability to work independently and align with company goals.
- Demonstrated ability to work cross-functionally and communicate effectively at all levels.
- Excellent verbal and written communication skills in English and Norwegian; proficiency in Swedish or Danish is a plus.
- Strong analytical and data interpretation skills.
Nissan believes the power comes from the inside, the diversity and well-being of its employees is key to success. People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team. Nissan is committed to be a truly diverse, equitable, and inclusive company that empowers everyone to bring their best, most authentic selves to work. Respecting each person, their opinions and value is when we can drive innovations that make a difference.
Our future vision and ambition is "Together We Empower Mobility and Beyond" for a cleaner, safer and more inclusive world.
ASKER Norway
