Company Description
IFS is a billion-dollar revenue company with 7500+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.
At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.
We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.
If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.
Job Description
IFS Norway is seeking for a dynamic and ambitious individual to join our team as a Senior Functional Service Consultant. You will be at the forefront of IFS product implementations working directly with IFS customers and partners on cutting edge industry solutions in the Energy Utility & Resource sector.
Furthermore, you will have the opportunity to work with geographically distributed teams around the globe which will provide you with international exposure through project implementation and commercial execution.
To be successful in the role, you will have a background of successful ERP project implementations and enjoy being the key functional expert for Service in the Energy Utility & Resource domain.
You will be responsible for combining industry experience with IFS best practices to guide the customer through the implementation of our core IFS business solutions.
Qualifications
To succeed in the role as a senior consultant, we expect you are:
- Experienced in guiding our customers to improve their business through a deep understanding of the core IFS solution and industry accelerators.
- An expert in Service processes and interfaces.
- Confident in designing and documenting solutions, challenge and advise customers, and deliver on expectation thus ensuring success for both parties.
- Acting as a trusted advisor in articulating and critically evaluating customer-specific business solutions.
- Seeking opportunities to increase customer satisfaction and deepen customer relationships.
- Understanding customer business needs and guiding them in the most effective usage of IFS Products.
- Conducting customer training sessions and workshops.
- Guiding and assisting the customer with testing and Go Live cut-over strategies and following rollout implementation.
- Keeping up to date with regulatory and compliance requirements of the EU&R domain in the key focus industries.
- Managing, coaching and mentoring IFS colleagues.
- Contributing to the continuous improvement of existing IFS products, processes and methodology.
Must have:
- Experience of working in ERP projects (leading workshops, writing specifications, configuring applications, conducting training, documentation) as a consultant, key user at an end customer, or other software supplier, with a minimum of 5+ years of experience.
- Proven ability to lead and influence teams, colleagues, customers, and partners.
- Ability to articulate and critically evaluate customer-specific business needs and solutions in a customer-facing role.
- In-depth knowledge of the processes in the Service area.
- Expertise in Service business process mapping and deployment.
- Strong problem-solving ability, analytical skills, and strategic thinking.
- Excellent interpersonal skills including stakeholder management, negotiation, and influencing skills.
- Excellent communication and presentation skills at the executive level.
- Ability to work independently and within a team setting.
- Commercial focus, business acumen, and a “can-do” attitude.
- Ability to work under pressure, meet deadlines, and prioritize actions in several projects at the same time.
- Fluent in Norwegian and English language, both oral and written.
- Ability to travel nationally and internationally (50%).
- Car driving license
Preferred to have:
- An academic background with a university degree in Engineering, Business Administration, Information Technology, or equivalent.
- Solid knowledge of IFS products (Applications and Cloud), or similar ERP/ EAM/ FSM main player solutions
- Industry-specific knowledge from target industries (Aerospace, Defence, Manufacturing, Engineering and Construction, Energy, Utilities and Resources)
- Experience in Energy Utility & Resource domain as an End User, Customer, Business Consultant or a Service Provider.
- Experience from modern applications and mobile solutions. Understanding of relational databases, Interfaces, SQL and XML is an advantage, but not a prerequisite.
- Understanding of key modelling techniques (proficiency in the use of 2C8 scope modelling tool will be an asset)
- Experience and ability to act in the role of Presales Consultant when required
Additional Information
We offer:
Great challenges in delivering projects to large customers together with an experienced IFS team and our partners. To work with a great product with good recognition in the market and amongst customers and analysts. To work in an international functional team as well as with our colleagues offshore, R&D and partner organizations.
What you get:
- Flexible working hours and a possibility to work remotely every now and then.
- A nice range of employee benefits like car allowance, private medical care, life insurance and annual bonus.
- 26 vacation days, as well as additional paid vacation days for your own birthday and voluntary work (CSR)
- Comprehensive onboarding program and a Project Buddy guiding you through IFS implementation method and tools and how to become a successful IFS Consultant.
- A Social Buddy who will help you getting to know your colleagues - no one is left behind.
- A bunch of great colleagues and a fun group where everyone is helpful.
- You can expect an open corporate culture and a pleasant working atmosphere.
- Private medical care, multisport card, life insurance, Individual support through regular health promotion and the compatibility of work and private life and much more are part of our company practice
This opportunity is a full-time permanent position reporting to a Manager Functional Consultants. The office site is Stavanger. Please note that we do not offer B2B contracts.
Travel: readiness for frequent business trips (ca. 50%) and willingness to participate in international projects.
Please submit a brief cover letter telling us a bit about yourself and how you would fit into this position along with your CV and preliminary salary request. Interviews and selections can be made continuously so do apply as soon as possible.
As a step in our recruitment process, all final candidates will undergo a behavioral assessment (DISC), to get us an understanding of our future employees.
