Company Description
foodora is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
Looking for a Dynamic Opportunity in Logistics?
Are you eager to connect with people and support them in their journey? Are you also fluent in both Norwegian and English, and passionate about providing great service? Then this could be the job for you!
We are now looking for our Associate, Rider Recruitment who will play a key role in supporting potential new riders through our application process.
Where does the position belong? You'll be joining our Logistics department, working closely with the Hiring & Quality Team Lead and a team dedicated to optimizing the applicant and rider experience.
This will be a fixed-term contract role till 28 February 2026.
Responsibilities:
- Conduct a high volume of outbound calls to applicants and new riders, ensuring smooth communication
- Guide potential riders through the application steps, helping them overcome challenges and move forward
- Reaching set engagement targets of new riders through structured and efficient work in our engagement portal
- Assist newly engaged riders in getting started efficiently
- Accurately document interactions in our systems and track data using tools like Sheets
- Provide exceptional service by building positive relationships with applicants and riders
- Collaborate with the recruitment and logistics teams to enhance the onboarding experience
Qualifications
To succeed in the role as Rider Supply Coordinator, we imagine that you:
- Education: Bachelor’s degree or relevant work experience.
- Experience: Previous experience in customer service, recruitment, or an administrative role with frequent outbound/inbound calls.
- Technical skills: Proficiency with G-Suite (Sheets and Slides), experience with support systems (ticketing system or similar)
- Language: Fluency in Norwegian and English, both verbal and written. Additional languages count as a plus.
…and as a person, you are: (Soft skills)
- Friendly and empathetic, genuinely interested in helping people.
- Skilled at problem-solving and adaptable when facing challenges.
- Enthusiastic about creating a seamless experience for applicants and riders.
- Strong in multitasking and time management, able to work independently while meeting targets.
- Detail-oriented and self-motivated, with a passion for delivering excellent results.
Studies show that women and other minorities are less likely to apply for a job unless they meet all qualifications. If you're interested in the role and meet most of the requirements, we encourage you to apply!
Additional Information
At foodora, you will:
- Be part of a playful, dynamic and fast-paced environment where we have fun together at work!
- A great learning curve in a collaborative environment with no limits to ideas
- Contribute to shaping the food delivery industry by navigating growth and profitability for a category leader in Norway
- Help create one of Norway's best workplaces with the rest of the People & Culture team at foodora Norway
- Be part of the journey with one of Norway's fastest-growing companies, which is also part of Delivery Hero, one of the world's largest online food delivery companies
- Work from a stylish and modern office in the heart of Oslo (Alexander Kiellands plass).
- Enjoy employee benefits such as high coverage personnel insurances, SATS subscription, subsidized public transportation, access to Linkedin Learning, and more.
