Performance Improvement Manager, Operational Excellence, Shipping Services

Join Our Performance Improvement Team in Shipping and Drive Operational Excellence Across the Globe!

Are you passionate about enhancing operational performance and driving impactful change? We’re looking for a motivated and collaborative professional to join our Performance Improvement team within the Operational Excellence department in Shipping.

In this role, you’ll be at the heart of our efforts to measure, analyze, and improve operational performance in close partnership with key stakeholders across the Shipping division. You’ll lead cost-saving initiatives, develop and track KPIs, and implement strategic improvements that make a real difference.

Working alongside a dynamic team based in Oslo, Stockholm, and Seoul, you’ll engage with colleagues across Business Operations, Marine Operations, Product Development, IT, and the Orcelle Accelerator.

This position offers a unique blend of hands-on work and leadership, giving you the opportunity to coordinate initiatives and collaborate with people at all levels of the organization.

If you're ready to take on a role that combines strategic thinking with operational execution, and want to be part of a team that values innovation, collaboration, and continuous improvement—this is the opportunity for you.

This role will be involved in activities across our area of responsibility working closely together with a team of colleagues with a specific focus on:

• Operational Improvement & Cost Optimization: Lead initiatives to identify inefficiencies, streamline operations, enhance efficiency, and deliver measurable cost savings.
• Data Analysis, KPI’s & Reporting: Perform data analysis and develop operational reports and KPIs to uncover trends, identify improvement opportunities, and support data-driven decision-making.
• Project Management: Manage cross-functional projects, defining scope, timelines, and deliverables. Facilitate workshops and meetings to align stakeholders, share insights, and ensure successful implementation of improvement initiatives.
• Change Management: Apply change management methodologies to guide teams through transitions in ways of working. Support adoption by engaging stakeholders, managing resistance, and embedding improvements into daily operations.
• Operational Excellence Support: Contribute to initiatives that support the OpEx team in realizing our ambition: drive operational improvements through innovation, digitalization and systematic management of quality and performance.

Qualifications and Experience:

• Minimum 5 years of relevant experience in Shipping Operation, Shipping Commercial, Business Consulting, and/or other relevant sectors.
• Data-driven and analytical mindset with advanced Excel and PowerPoint skills; experience in Power BI, PowerApps, Python, or similar is a plus. Proven ability to facilitate workshops, meetings, and cross-functional collaboration.
• Structured way of working and strong problem-solving skills.

• Strong communication skills, capable of presenting complex issues clearly.
• Understanding of central elements in shipping and trading.
• A clear vision on how to link technology and operation together.
• Bachelor’s degree or higher in business, engineering, or a related field.
• Experience in cross-cultural environments; international experience is a plus.
• Fluent in English (written and spoken).

Personal Attributes:

• Proactive and self-driven, taking initiative and responsibility for delivering high-quality outcomes.
• High work capacity and ability to handle periods of high workload and meet deadlines.
• Strong team player who contributes to a positive, collaborative, and high-performing team culture.
• Comfortable taking the lead on specific tasks or workstreams while supporting broader team efforts.
• Assertive, confident in presenting ideas and driving decisions.
• Flexible and adaptable, comfortable working in an Agile environment and embracing change.
• Autonomous and able to work independently while maintaining alignment with team goals.
• Excellent interpersonal and communication skills, both written and verbal.
• Customer / end user focused, ensuring solutions meet business and operational needs.

Why Join Us:

• Opportunity to make a tangible impact on operational performance and sustainability.
• Collaborate with a dynamic, cross-functional team across Oslo, Stockholm, and Seoul.
• Combine analytical work with project management and stakeholder engagement.

Benefits

• Terms and compensation at a competitive level.
• A great opportunity for development in a global company.
• Modern office facilities at Lysaker with top-notch in-house canteen with subsidized lunch and available free parking.
• Sporting and cultural activities (e.g., group training in our gymnasium, running, sailing, kayaking, pilates, football, theatre, concert tickets, etc.)
• Social events year-round (e.g., wine tasting, cooking classes, yoga, dance, rock-climbing lessons, etc.)
• Company cabins in Norway and abroad.
• Premium health and group life insurance, including access to online medical services.
• A great pension scheme.
• Paid parental leave and compassionate leave.
• Flexible working conditions with a hybrid work setup.

The Wallenius Wilhelmsen group is the market leader in roll-on/roll-off (RoRo) shipping and vehicle logistics, managing the distribution of cars, trucks, rolling equipment, and breakbulk to customers all over the world. Wallenius Wilhelmsen is committed to being in the forefront of the green transition and aims to be carbon-neutral already by 2040 (read more about this in our sustainability pledge and the annual report).

The company operates around 125 vessels servicing 15 trade routes across six continents, a global inland distribution network, 66 processing centers, and eight marine terminals.
With the head office in Oslo, Norway, the Wallenius Wilhelmsen group has around 9,500 employees in 28 countries worldwide.

As a publicly listed company with Norwegian roots and a leading global position in shipping, Wallenius Wilhelmsen is uniquely positioned to lead a major industry shift. The shipping and logistics sector is facing a growing demand for digitally integrated solutions across an increasingly complex and fragmented supply chain—yet no one has truly cracked the code. WalWil is trying to change that. By moving from siloed offerings to tailored, seamless services that adapt to each client’s needs, we aim to set a new standard in the industry.